About us
OUR STORY
About us
Two Point Home
Welcome to Two Point Home!10 Years of Export Experience to Europe and America! Where quality meets style in every plank and tile. we specialize in offering a diverse range of flooring options designed to transform your space into a haven of beauty and functionality.
Simplicity carried to an extreme becomes elegance
our story
MUST READ PRIOR TO INSTALLATION
Before installation set to begin, the guidelines stated in this manual must be thoroughly read and understood. Failure to follow our installation guidelines might cause damages to the laminate flooring such as cupping, bowing, gapping and other problems. Failure to comply by our guidelines will void the warranty offered by Two Point Home Flooring.
1.Acclimation:Please follow National Wood Flooring Association’s (NWFA) acclimation guideline for allowing the flooring to acclimate for a minimum of 48 hours prior to installation. For a proper acclimation, place the unopened cartons of the planks flat on the floor in the room where they will be installed.
2.Normal Living Conditions: Maintaining a recommended interior relative humidity level between 35% to 55%, and a temperature between 60 to 80 degrees Fahrenheit during the installation is a must. This ensures a maximum performance of our laminate flooring and provides a comfortable, healthy environment for the new flooring.
3.HVAC System: Do not turn off the Heating Ventilation Airconditioning (HVAC) when you’re away from your home/building during long period of time (i.e. vacation). This will ensure that the flooring is performing under our Normal Living Conditions requirement. Failure to do so might cause significant damages to the laminate flooring such as shrinking, warping and delamination.
4.New Construction: For newly constructed building, we recommend that the laminate flooring to be the last item to be installed. Prior to the delivery of the flooring, we required the all water related works to be completed and that all doors and windows to be installed and weather striped.
Warranties
Products manufactured by Tow Point Home Flooring are designed with superior quality and durability. Because we are extremely confident in the performance of our SPC floors and accessories。Therefore, if our installers install it, if there are any quality problems, we can provide free repair and replacement within five years.